Contact Information

Last updated: 30 June 2026

Thank you for visiting LUNQE.

If you have any questions about your order, shipping, returns, products, sizing, or anything else, you can contact us using the details below.

Customer Support

Email: support@lunqe.com

We aim to respond to all customer enquiries within 1–2 business days.

Business Information

LUNQE is the trading name of:

Welynn LTD
Company number: 17249619
Registered business address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Please note that our registered business address is not a return address.

Returns

If you would like to request a return, please contact us first at:

support@lunqe.com

Please include your order number and the item you would like to return.

Do not send items back without contacting us first. Return instructions and the correct return address will be provided by email once your return request has been reviewed.

Order Support

For order-related enquiries, please include your order number so we can assist you faster.

This may include questions about:

- Order confirmation
- Shipping updates
- Tracking information
- Delivery issues
- Damaged, faulty, or incorrect items
- Returns and refunds

Business Days

Our customer support business days are Monday to Friday, excluding weekends and public holidays.

Contact Email

For all customer support enquiries, please contact:

support@lunqe.com